Questions :
Every now and then I find a prickly problem. I like to share the problem and the solution with all of you, just in case you come upon the same situation in the future.
In this case, Outlook Express, which was perfectly fine previously, started sending multiple copies of each email. Some recipients reported getting the same message as many as 24 times. I found that the messages would get stuck in the Outbox and every time the program checked for new mail, it resent the same message. To make a long story short, the cause was that there were over 5,000 messages in the Sent box and it had reached its capacity. The solution was to copy any important messages in the Sent box to another folder. Then I closed Outlook Express and found and deleted the Sent box. I found it using Windows search function, looking for "Sent Items.dbx". I also deleted the "Outbox.dbx". All I had to do then was to restart OE and it recreated the two boxes. From then on, it was clear sailing.
I hope that any of you who may encounter this problem will have this solution work. If the Sent box is very full, this is probably the cause and solution. I have also found that some antivirus programs that scan email cause OE to act weirdly. Turning off the email scanning in the antivirus program can also sometimes solve this or similar problems.
In this case, Outlook Express, which was perfectly fine previously, started sending multiple copies of each email. Some recipients reported getting the same message as many as 24 times. I found that the messages would get stuck in the Outbox and every time the program checked for new mail, it resent the same message. To make a long story short, the cause was that there were over 5,000 messages in the Sent box and it had reached its capacity. The solution was to copy any important messages in the Sent box to another folder. Then I closed Outlook Express and found and deleted the Sent box. I found it using Windows search function, looking for "Sent Items.dbx". I also deleted the "Outbox.dbx". All I had to do then was to restart OE and it recreated the two boxes. From then on, it was clear sailing.
I hope that any of you who may encounter this problem will have this solution work. If the Sent box is very full, this is probably the cause and solution. I have also found that some antivirus programs that scan email cause OE to act weirdly. Turning off the email scanning in the antivirus program can also sometimes solve this or similar problems.
Answere :
Knowing what operating system you are using would help, but likely using WinXP since OE doesn't work in Vista......
Here is the instruction how to save and backup Outlook Express email messages for importing, exporting from one pc to another, or using the built in burner feature included with WinXP so you can burn a folder on your desktop to a CD.
Click on the TOOLS Menu and select OPTIONS.
Click the MAINTENANCE Tab and then click on Store Folder.
You now see the location of your Email Folder.
Highlite the Folder Location and press CTRL+C to copy the location.
Click Cancel and then Cancel again to close all boxes.
Click the Windows Start button and the click Run. In the open box press CTRL+V to paste the mail location, then click OK.
You now have a window containing your e-mail database *.dbx files.
From the top Menu click EDIT click Select All.
On the top Menu again click COPY. Now close the window.
Open Windows Explorer, click FILE / NEW and then FOLDER.
Type a name for the folder and hit ENTER.
Double click the Folder you just created to open it. From the EDIT Menu select PASTE. Close the window.
You have now completed a backup up of your email messages.
Now is the time to write them to a CD or CDRW for later use. In WinXP, to burn a copy of that folder to a CD, just do a right click of the mouse on the folder and choose the "Send to ... " drop down choice.... select the drive that has your blank CD or CD-RW in it all set to be burned to.... now you have a copy of your emails on the CD as a backup or to import into a new computer running WinXP....
Here is the instruction how to save and backup Outlook Express email messages for importing, exporting from one pc to another, or using the built in burner feature included with WinXP so you can burn a folder on your desktop to a CD.
Click on the TOOLS Menu and select OPTIONS.
Click the MAINTENANCE Tab and then click on Store Folder.
You now see the location of your Email Folder.
Highlite the Folder Location and press CTRL+C to copy the location.
Click Cancel and then Cancel again to close all boxes.
Click the Windows Start button and the click Run. In the open box press CTRL+V to paste the mail location, then click OK.
You now have a window containing your e-mail database *.dbx files.
From the top Menu click EDIT click Select All.
On the top Menu again click COPY. Now close the window.
Open Windows Explorer, click FILE / NEW and then FOLDER.
Type a name for the folder and hit ENTER.
Double click the Folder you just created to open it. From the EDIT Menu select PASTE. Close the window.
You have now completed a backup up of your email messages.
Now is the time to write them to a CD or CDRW for later use. In WinXP, to burn a copy of that folder to a CD, just do a right click of the mouse on the folder and choose the "Send to ... " drop down choice.... select the drive that has your blank CD or CD-RW in it all set to be burned to.... now you have a copy of your emails on the CD as a backup or to import into a new computer running WinXP....
Answer 2 :
I am sure that moving to Outlook will solve your problem, but probably could have been solved by deleting the mailboxes I mentioned in my first post here.
I see that you have a very logical mind questioning why some people received multiple copies of your email and others did not. this had nothing to do, however, with how far away the people were.
The computer uses it's own sort of logic. Here's what happened. You send so many email that the Sent folder got full to its limit. Once that happened, every time you sent an email it was placed in the Outbox, waiting for transfer to the Sent box. But the Sent box was full, so even though the message was sent, it couldn't be moved to the Sent box and it remained in the Outbox. Outlook tries to send whatever is in the Outbox every time it tries to send/receive email. So, if you sent an email and closed the Outlook Express program right after that, the person got only one copy and the Outbox reset itself when you reopened the program. However, if the program remained open and if you sent other people email after you sent the first one or if the program tried to send and receive email as it usually does, every few minutes, the first email was resent over and over again.
Although this may sound a little confusing, it is actually very logical -- according to computer logic. Anyway, I hope this helps.
I see that you have a very logical mind questioning why some people received multiple copies of your email and others did not. this had nothing to do, however, with how far away the people were.
The computer uses it's own sort of logic. Here's what happened. You send so many email that the Sent folder got full to its limit. Once that happened, every time you sent an email it was placed in the Outbox, waiting for transfer to the Sent box. But the Sent box was full, so even though the message was sent, it couldn't be moved to the Sent box and it remained in the Outbox. Outlook tries to send whatever is in the Outbox every time it tries to send/receive email. So, if you sent an email and closed the Outlook Express program right after that, the person got only one copy and the Outbox reset itself when you reopened the program. However, if the program remained open and if you sent other people email after you sent the first one or if the program tried to send and receive email as it usually does, every few minutes, the first email was resent over and over again.
Although this may sound a little confusing, it is actually very logical -- according to computer logic. Anyway, I hope this helps.
Answere 3
Outlook Express Mailbox Limits
Outlook Express apparently has a 2 gigabyte file size limit for its mailboxes.
Normally, that doesn't affect most people, but I've definitely seen reports of it doing exactly what you've described when the Sent Items folder approaches 2 gigabytes. Smaller emails might make it out for a while, but a larger attachment might be enough to exceed that size limit, and thus cause the problem.
My recommendation is to create a new folder - call it what you will; perhaps something like "SentArchive", and move all the messages in your Sent Items folder to the Sent Archive folder. That should a) retain all your sent messages should you need to refer to them, and b) empty the Sent Items folder so that this problem doesn't happen again.
No comments:
Post a Comment